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Digital Engagement and Communications Specialist, Pangora Group, Arlington, VA

  • full-time job
  • Arlington, VA
  • Applications have closed

Website Pangora Group

Digital Engagement and Communications Specialist

Full time | Panagora Group | United States

Please cite PCDN as the source of the posting in your application

Posted On 08/14/2019

Job Information

Job Opening ID



Global Health Supply Chain (GHSC)-Procurement and Supply Management (PSM)







Zip/Postal Code


HIghest Level of Education

Masters Degree

Work Experience

5-7 years

Job Description

Panagora Group, a small business providing novel and integrated solutions in global health and international development, seeks a mid-career Digital Engagement and Communications Specialist to manage the digital footprint of the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project and to serve as the communications focal point for the malaria task order team.


  • Works collaboratively with project and technical teams to meet needs for project communication consistent with client standards
  • Provides high quality writing and editing services for technical materials throughout project life cycle, including quarterly and semi-annual reports, and technical materials
  • Proactively identifies content and refines that content for a spectrum of audiences
  • Participates in the development of the department’s strategic plans, training materials, job aids, and tools, facilitates meetings and represents the department to internal and external clients as needed
  • Ensures project content adheres to the editorial style guide.
  • Supports the Knowledge Management and Communications team in developing and implementing a digital engagement strategy
  • Manages configuration of Drupal admin sections, as well as manage content through taxonomies, standard blocks, and other Drupal modules
  • Provides quarterly reports on site traffic using CMS and Google analytics reports and recommend improvements based on key performance indicators
  • Provides quality assurance, cross-device, and usability testing; and oversee fixes
  • Serves as overall web and social media manager
  • Develops online content assets
  • Troubleshoots website as needed


  • Advanced degree in communications, journalism, marketing, or a related field
  • 6 years of knowledge management/communications experience
  • Ability to convert technical content for lay audiences
  • Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings.
  • Effective time management skills and ability to perform under pressure to meet strict deadlines.
  • Substantive experience/knowledge of website and social media technologies and applications
  • Knowledge of full-cycle web-based application development, including basic design and coding experience with Drupal
  • Experience with content development, including written and visual narratives such as multimedia and interactive storytelling
  • Experience with USAID programs and branding, and knowledge of global health and development issues preferred
  • Familiarity with AP style and Section 508 compliance preferred
  • Experience with web server administration and interfacing with IT support
  • Proficiency with Microsoft Office suite, Adobe Acrobat, email service platforms (e.g. Mail Chimp, Constant Contact), and various social media and web platforms
  • Experience with content management systems, HTML, Photoshop, CSS, PHP, etc.
  • Ability to carry out work effectively with minimal supervision
  • Approval to work in the United States

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