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Vice President for Leadership Giving, Catholic Relief Services

CRS_Careers Catholic Relief Services

Faith. Action. Results.

Please cite PCDNetwork as the source of the posting in your application.

About CRS:

Since 1943, Catholic Relief Services (CRS), the official international humanitarian agency of the US Catholic community, has represented the compassion and good will of American Catholics and brought hope to the world. CRS carries out the commitment of the Bishops of the United States and the Catholic people to assist the poor and vulnerable overseas. CRS’s activities are motivated by the Gospel of Jesus Christ to cherish, preserve, and uphold the sacredness and dignity of all human life; to foster charity and justice; and to embody Catholic social and moral teaching. CRS acts to:

Promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies; and

  • Educate and serve Catholics in the United States as they live their faith in solidarity with their brothers and sisters around the world.

For the last 75 years, CRS has been an agent of help and hope for the poorest of the poor around the world. Over the past 20 years, the agency has done an impressive job of expressing and living its Catholic identity, and has effectively begun to engage American Catholics in living in solidarity — via prayer, formation, education, giving, learning, and action — with the people CRS has traditionally served overseas.

CRS has grown significantly in size over the past 10 years and the agency has established a global footprint which is both broad (over 100 countries) and deep (extending to community level, rural areas, and conflict zones). CRS has a growing portfolio of advocacy, agriculture, education, emergency response, health, HIV/AIDS, peace building, social safety net, and food security programs. In addition to extending partnerships and investing in developing a wide array of partners at the community and country levels, CRS has also introduced new programmatic approaches, including implementing more participatory development methodologies, investing in social enterprise, and using innovative technologies to extend the reach and impact of CRS programs.

CRS employs a global and diverse workforce of over 5,000 people and has an over nine hundred million (USD) yearly operating budget. As part of the universal mission of the Catholic Church, CRS works with local, national and international Catholic institutions and structures, including Caritas Internationalis and members, as well as other organizations, to assist people on the basis of need, not creed, race, or nationality. For more information regarding CRS please visit www.crs.org.

Job Background/Summary

The primary responsibility of the Vice President, Leadership Giving is to organize, implement, and monitor programs and activities designed to secure significant financial contributions (>$25k) from individual donors and family foundations to meet or exceed annual revenue goals. In this role, the VP, Leadership Giving will:

  • Develop and execute an effective strategy to advance leadership giving to the agency;
  • Manage a staff of over 40 including Regional Development Directors, the Director of Family Foundations & Philanthropy and the Major Gifts Donor Engagement team;
  • Engage agency executives, board members and donor volunteers in the fundraising process;
  • Maintain a small portfolio of high end donors;
  • Maximize the effectiveness of the Leadership Giving Department by continually enhancing productivity, efficiency and donor satisfaction.
  • Serve as a senior leader within Charitable Giving, including engagement with agency strategy, staff engagement initiatives and collaborating cross-divisionally across the agency.

 

Job Responsibilities

1. Develop and Implement Strategy

a) Create and execute the Leadership Giving Department strategies to achieve revenue goals. Shape, articulate, and oversee the implementation of strategies to increase the number of donors making leadership gifts to the agency. Develop an integrated strategic growth plan for the Leadership Giving department that is well-coordinated with and integrated into the overall agency strategy as well divisional growth plans to ensure effective collaboration with other parts of Charitable Giving as well as U.S. Operations and Overseas Operations. Optimize utilization of existing giving products through the Giving Continuum and develop new products that are aligned to both agency and donor needs as opportunities emerge and external trends indicate.

b) Determine and monitor the department’s key performance indicators such as revenue goals; expected solicitations, substantial donor face-to-face visits, gifts from existing and new products as well as unit and individual activities and progress toward goals;

c) Improve performance evaluation systems to provide detailed and accurate data that is timely and optimal for revenue forecasting;

d) Optimize utilization of the Opportunities Management system that operationalizes departmental procedures and policies, best practices and processes for activities such as portfolio assignments, reporting, use of resources and prospect development;

e) Develop strategies for donor engagement utilizing a variety of methods, including international travel, face-to-face meetings, online, print and video materials for regional and national events, advisory councils and recognition activities;

f) Manage Leadership Giving department budgets.

g) Engage in overall agency strategy development, implementation and monitoring and evaluation.

2. Lead the Leadership Giving Department

a) Provide leadership and guidance to the Leadership Giving department of 40+ staff.

  • Provide direct supervision of leaders of teams of Regional Development Directors who are based throughout the U.S.;
  • Mentor and advise individual Regional Development Directors in partnership with team leaders;
  • Oversee shaping and implementation of performance plans for all Regional Development Directors;
  • Work with team leaders of Regional Development Directors, the VP Individual Giving and the Analytics team to identify and cultivate prospects;
  • Direct the Leadership Donor Engagement and Family Foundation & Philanthropy functions to achieve superior engagement of donors and collaboration with internal partners to maximize the potential of each area;
  • Oversee the work of professional and support staff involved in the implementation of multi-component fundraising programs;

b) Ensure that all department staff meet or exceed all activity standards for prospecting calls, face-to-face donor visits, cultivation and stewardship actions and solicitations;

c) Utilize and build upon systems that provides ongoing coaching, mentoring and counseling with Leadership Giving staff to build motivation and fundraising skills;

d) Create a positive working environment;

e) Serve on agency committees as a representative of the department and division;

f) Travel to meet with donors, staff and partners as needed in order to develop key relationships.

g) In collaboration with Human Resources, lead staff engagement efforts for the Leadership Giving department.

h) Lead efforts to build, model and improve inter-divisional collaboration of Leadership Giving team within Charitable Giving and across the agency.

3. Engage Board Members and Donor Volunteers

a) Provide leadership guidance to board members and other volunteers who assist in the identification, cultivation, solicitation and stewardship of major donors and prospects, especially the CRS Foundation Board;

b) Identify and manage the cultivation of leadership prospects with substantial philanthropic capacity, involving agency leadership and volunteers in the process;

c) Collaborate with agency leadership to create viable giving opportunities for leadership and major donors, especially through the Giving Continuum;

d) Work with donor volunteers and other staff to create and develop programs that serve to deepen donor affinity for CRS;

4. Improve Departmental Effectiveness

a) Enhance the effectiveness of Leadership Giving department’s productivity, efficiency and ability to deliver donor satisfaction;

b) Build a strong partnership with Individual Giving department especially the Impact Circle program as well as the Annual Giving and Planned Giving teams;

c) Partner with Donor Services to utilize the existing customer relationship management database and to identify and implement new technology and improve existing technology based on business needs;

d) Support the development of infrastructure and systems that enable the success of the Leadership Giving department to exceed donor expectations and contribute to a high level of donor satisfaction;

e) Anticipate and react quickly to trends and changes in performance;

f) Maintain professional and fundraising knowledge by attending educational workshops; reviewing professional publications; extending personal networks and participating in professional societies.

Supervisory Responsibilities

  • Team Leaders, Regional Development Directors
  • Director, Leadership Donor Engagement
  • Director, Family Foundations & Philanthropy

 

Agency-wide Competencies (for all CRS staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Leadership Competencies (for all Directors, VPs, EVPs and the President/CEO): The competencies are rooted in the mission, values and guiding principles of CRS.

  • Shapes Strategic Direction
  • Thinks and Acts From a “Whole-Agency” View
  • Empowers Staff to Excel
  • Inspires Trust and Commitment

 

Key Working Relationships

Internal: President & CEO, Executive Leadership Team, Vice President Individual Giving, All Charitable Giving Units, CG Executive Assistant, Executive Office, U.S. Operations, Overseas Operations, Finance and Human Resources.

External: Donors, CRS Board Members, CRS Foundation Members, Bishops, Catholic Foundations.

Qualifications

  • Bachelor’s degree in related field and a minimum of ten (10) years’ experience in fundraising with considerable experience and success in capital gifts/major gifts campaigns.
  • Proven ability to design, implement and assess the success of a multi-year strategy for building a major gift program.
  • Demonstrated success managing a diverse donor portfolio and securing six- and seven-figure major gifts from individuals and foundations.
  • Demonstrated ability to build, foster and maintain relationships in the leadership giving process with both internal and external constituencies including executives, board members and donor volunteers and prospects
  • Experience leading and managing a major gifts team with a strong track record as an effective, team-oriented leader and a thoughtful, diplomatic mentor to major gifts fundraisers.
  • A strong understanding of individual giving fundraising and how to work collaboratively with the individual giving team to systematically identify and cultivate major donor prospects from the individual giving donor pool.
  • Understanding of and experience with prospecting, reporting, acknowledgement, and stewardship systems, as well as database management.
  • Knowledge of planned giving practices and relevant instruments.
  • Demonstrated success maintaining an enterprise-wide perspective and utilizing strong analytical skills to maximize return on investment.
  • Willingness and ability to travel domestically as well as occasionally overseas to meet with prospects and donors (approximately 20% total).

 

Preference for:

  • Passion for CRS’ mission.
  • Practicing Catholic and knowledgeable of Catholic social teaching.
  • Master’s Degree and/or CFRE preferred.
  • A high level of emotional intelligence.
  • Collegial, collaborative management style.
  • Significant capacity for strategic thinking.
  • Strong ability to understand donor motivations, sensitivity to donors’ personal needs and unasked questions, and strong negotiation skills.
  • Excellent decision-making skills.
  • Excellent verbal and writing skills.
  • Curiosity, sense of humor, high energy level, and an enthusiasm for meeting and working with a wide range of individuals.

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

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