Identify the shortcomings of the traditional “monitoring and evaluation” mindset
Understand Acumen’s Lean Data framework for impact measurement
Define the data collection opportunities in your customer journey
Create a streamlined survey to understand why your product, service or program is meaningful to customers
Identify an appropriate technology to rapidly collect data
Run a Lean Data sprint within your own company or organization
Practice presenting lean data along with insights and recommendations
Data doesn’t have to be daunting, and learning how to collect new insights to make better decisions is the catalyst for creating change.
In this course, you’ll learn Acumen’s Lean Data approach to measuring social impact, and discuss case studies from companies that have used Lean Data to gain new insights to refine their value proposition. Then you’ll select your own data collection tool, build a streamlined survey, and run a live demo with customers. This course is designed for social enterprises and non-profits who are in the early stages of building their impact strategy, and are looking for an agile, effective and low-cost way to better understand their customers and assess their social impact. It is not specifically designed for experienced monitoring and evaluation professionals – although they may find a range of useful tips and suggestions, especially with respect to remote surveying techniques such as phone calls and SMS.
From survey templates used by Acumen to step-by-step guides on organizing data, you’ll end the course by building basic data dashboards and creating an action plan to run your own Lean Data sprint.