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Master Class in Conflict Transformation

November 10 - November 20


During this master class, participants get acquainted with the underlying philosophical approaches, theoretical concepts and practical tools for facilitating conflict transformation in complex constellations. Participants will develop skills, and practice a facilitator’s attitude to apply their knowledge in different settings (eg. as inside mediators, as third party, or when working with potential veto groups) and at different societal levels.

Participants will:

  • learn the dfiference between concepts, such as conflict management, conflict resolution, conflict transformation, dialogue, mediation, negotiation, facilitation;
  • apply tools for complex conflict analysis (actors mapping, structural power analysis, analysis of cultural meanings, needs analysis);
  • develop key competencies on how to promote, support and guide reflective ‘deep dialogue’ processes;
  • develop strategies on how to deal with dynamics of exclusion and stigmatisation, as well as power asymmetries in conflict constellations.

Gudrun Kramer
is the director of the ASPR and board member of the Herbert C. Kelman Institute and OSCE Academy in Bishkek. She has over 15 years of experience in the field of conflict transformation gained through her work in different conflict zones, such as South Caucasus, Central Asia, South Asia, Africa and the Middle East. From 2010-2017 she joined GIZ as Head of Programs related to ‘Supporting Palestinian Refugees’, and, amongst others, has delivered lectures and trainings at various universities in Austria, at the OSCE Academy in Kyrgyzstan, the Université de Paris Sud and more.

Wilfried Graf is co-founder and executive director of the Institute for Integrative Peacebuilding and Conflict Transformation Vienna (IICP), today Herbert C. Kelman Institute for Interactive Conflict Transformation (HKI), with associates in Vienna, Jerusalem and Ramallah. He has been working as advisor, trainer and senior research fellow in conflict regions and post-conflict societies, particularly the Balkans, South Caucasus, Central Asia and Sri Lanka. Today his work focuses primarily on Israel/Palestine. He is lecturer and trainer at several universities and has co-developed a specific approach to ‘interactice conflict transformation’, integrating the approach of ‘Complexity Thinking’ (Edgar Morin) and the interactional approach of ‘Interactive Problem Solving’ (Herbert C. Kelman).

Course Fees: € 1,658

Application deadline for scholarships: 26 July 2019
Please note that only people from DAC-countries are eligible to apply for partial- or fully funded scholarships. Only limited scholarships are available!

Self-funded candidates will be accepted on a rolling basis!

Tuition includes course fee, course materials, shuttle to and from the airport, full-board accommodation, coffee breaks and social Events.




Austrian Study Centre for Peace and Conflict Resolution
+43 3355 2498


Austrian Study Centre for Peace and Conflict Resolution
Rochusplatz 1
Stadtschlaining, Burgenland 7461 Austria
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+43 3355 2498
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